Smart Chalet Guest Experience App

Overview

I designed a mobile-first guest companion that gives chalet visitors everything they need before and during their stay—without searching through messages or printed guides.

Key outcomes
– Immediate access to arrival, parking, Wi-Fi, and property essentials
– Curated local discovery and service upsells presented at the right moment
– Clear support, feedback, and emergency pathways
– Friendly card-based navigation optimized for one-handed mobile use

The experience reduces host questions while helping guests feel informed, welcomed, and confident from check-in to check-out.

Year

2026

Client

Chalet Bergblick

Services

Mobile UX, Hospitality Product Design, UI Design

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