Overview
I designed a mobile-first guest companion that gives chalet visitors everything they need before and during their stay—without searching through messages or printed guides.
Key outcomes
– Immediate access to arrival, parking, Wi-Fi, and property essentials
– Curated local discovery and service upsells presented at the right moment
– Clear support, feedback, and emergency pathways
– Friendly card-based navigation optimized for one-handed mobile use
The experience reduces host questions while helping guests feel informed, welcomed, and confident from check-in to check-out.
Year
2026
Client
Chalet Bergblick
Services
Mobile UX, Hospitality Product Design, UI Design
